Support
Need a hand with SnapBlocks or another PlayCool Studio game? We're happy to help.
📧 Email us
Reach us directly at ajayhps18@gmail.com. We typically reply within 1–2 business days.
🐞 Report a bug
Tell us your device model and what happened, and we'll look into it right away.
Frequently asked questions
How do I restore my game progress?
SnapBlocks saves your progress locally on your device. Progress stays as long as the game is installed and its app data is not cleared. Uninstalling the game or clearing app data will reset it.
Do I need an account to play?
No. Our games require no account or login — just open the app and start playing.
How do I remove or report an ad?
Ads are served through Google AdMob. If you encounter an inappropriate or broken ad, email us a screenshot at ajayhps18@gmail.com and we'll follow up.
How is my data handled?
We take privacy seriously. See our Privacy Policy for full details on what is and isn't collected.
The game is crashing or not loading — what should I do?
Try closing and reopening the app, then restarting your device. If the problem continues, email us your device model and Android/iOS version so we can investigate.